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Returns and Exchanges
Return Policy: We accept returns and exchanges within 1 day of receipt. Items must be in their original condition, unworn and with all tags attached and you need to provide an exact reason.
Return Process: To initiate a return, please contact our customer service team at hello@kercova.agency for instructions. You are responsible for return shipping costs unless the item is defective or incorrect.
Refunds: Refunds will be processed to the original payment method once the returned item is received and inspected. Please allow 14 business days for the refund to appear on your account.
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